PAII 2009 Conference and Trade Show Innkeeping Bed and Breakfast Tuesday

"We were both energized to try out some of the new ideas we had heard and definitely are going to look into getting set up for 'online reservations' so we can be ready for the Gen-X'ers coming along."

Judy & Max Chosewood, The Lodge on Apple Pie Ridge

TUESDAY, MARCH 31

7:30am - 6:30pm	Registration Open
7:00am - 8:00am	Breakfast Throwdown Challenge Competition (additional fee) Join us for an event which is sure to kick off your morning with zany, fun filled excitement! You get to partake of the prepared breakfast and get to be the judges! We are accepting applications for the innkeeper who will go up against a "Professionally Trained Chef". You must be willing to share your recipe. Please click here to fill out the application. Applications must be received by January 2, 2009. Finalist will be announced by early spring. Full breakfast is served and includes samplings from both chefs so you can vote! $40 members/ $50 nonmembers
8:00am - 10:00am	Welcome to PAII 2009 Opening Keynote: Dennis Snow, customer service expert and author of Unleashing Excellence: The Complete Guide to Ultimate Customer Service - Creating World Class Service: When dealing with difficult or unreasonable guests.
10:00am - 10:15am	Refreshment Break
10:15am - 11:30am	Super Sessions Consumer Trends: Find out the latest of Traveler Behavior - Peter Yesawich Guaranteed Way to Improve Revenue in Tough Times - Don Farrell
11:30am - 3:00pm	Trade Show Grand Opening
3:00pm - 4:15pm	Workshops
4:15pm - 5:30pm	Turning Tea into Income (additional fee) Private event for attendees, limited space Site down, relax, sample delectable treats and sip delicious tea-just as your guests would at your inn. Learn from a seasoned expert how to analyze what way your inn can add an additional stream of revenue from serving a tea event to customized tea for you inn to selling it as a retail product. Includes a demonstration of proper tea brewing. Traditional afternoon tea food items served. $30 members/ $40 nonmembers $30 members/ $40 nonmembers
4:15pm - 4:30pm	Afternoon Break
4:30pm - 5:45pm	Workshops
5:45pm - 7:00pm	Celebrate Southern Hospitality Reception in the Trade Show
7:00pm+	Atlanta Dine Around on your own